Important Information About Doctor In The House Products

As with any medical device if you develop any new pain symptoms, you should contact your treating medical professional immediately. Symptoms such as new pain, numbness, tingling, burning, chafing or irritation of the skin (often found in the armpit due to lack of movement) and progressive stiffness are not normal.

Doctor in the House™ makes every effort to ensure the accuracy and completeness of information provided with this product. Doctor in the House™ disclaims any liability or responsibility for injury or damage to persons or property which is incurred as a consequence, directly or indirectly, of the use and application of the DITH™ ERGO II Shoulder System and Abduction Pillow – SEWHO Erbs Palsy Design.

It is the user’s responsibility to know and follow local care protocol as provided by the medical advisors directing the system to which he or she belongs. Also, it is the reader’s responsibility to stay informed of changes in the treatment of upper extremity injuries.

Medicine is an ever-changing science. In view of the possibility of human error or changes in medical science, neither the founders, employees or any other party who has been involved in the preparation or production of the DITH™ ERGO II Shoulder System and Abduction Pillow – SEWHO Erbs Palsy Design product warrant that the design and information contained herein is in every aspect accurate or complete and they are not responsible for any error, omissions, defects or injuries from the results obtained from the use of information or the DITH™ ERGO II Shoulder System and Abduction Pillow – SEWHO Erbs Palsy Design product.

Users are encouraged to confirm the information contained herein with other sources.

Doctor In The House Product Warranty

Your EZ Back is warranted against defects found in material and/or workmanship for six months when used in accordance with generally accepted medical use and in accordance with the instructions provided by DITH.  Alteration to, misuse of, or failure to maintain use pursuant with the provided directions from DITH and your medical treating professional shall void this warranty. Normal wear and tear during the usage of a product is not considered a defect.

If for any reason you are not happy with the product, please contact Doctor in the House at 610-277-1998 or by email through www.docinthehouse.info so that we can help you with any questions or concerns.

If it is determined that a return or replacement of the product is appropriate, instructions will be provided as to how to do so. If the product is unused and a request is made for return, it must be in the original packaging and in new resalable condition or no refund can be given.

No merchandise is returnable without first obtaining company authorization.